Testimonials

 

Dear Karen, Wow, what an amazing campaign.  You are a hard worker.  Thank you so much for putting in so much effort in your job.  And being such a nice person too to deal with.  Cheers!  (Dina and Glenn)

Huge shout out to Karen and the amazing team at Hodges Bentleigh.  Our apartment couldn’t have been in better hands and we were really pleased with the auction result.  The care, time and encouragement provided by her and the team were initially the reason we had chosen Hodges and what a great decision it was. Going above and beyond, keeping us up to date, every step of the way.  Thank you!  (Nikki and Chris)

Dear Karen, Please accept our apologies for not getting back sooner but we both would like to thank both you and William for the excellent job you both did in selling our home recently. We were extremely happy with the speed and the price achieved for the sale. Thank you for your thoughtful gift which you gave us after the sale.  (Graham and Sue)

We cannot thank Karen enough. After making the very tough decision to sell our very much loved and fully renovated home, It was clear that Karen would be the best agent to choose after meeting many other agents. Not only was Karen extremely professional,caring,friendly but most importantly she was genuinely honest and kept us informed and at ease throughout the whole process. Karen gave very clear written feedback within a great timeline and ran a truly successful campaign capturing a high volume of interested potential buyers from all areas. We would highly recommend Karen to all our family and friends and were thrilled with the outcome.Thank you again to Karen and the Hodges team, Our best wishes (David and Sandra)

If you are selling your home, I recommend you call Karen  Karen is wonderful real estate agent. Obviously when you are selling a house the most important thing is to get the best price possible. Based on my experience with Karen not only will you achieve that but you will also get an agent who helps make what can be a daunting experience, relatively easy. From the very beginning, Karen’s knowledge of the local market, providing simple styling hints to highlight the best features of your home in photos and open for inspections, and experience with different marketing campaigns made it an easy decision to go with Karen. And during the process she provided printed results from website searches on our property, feedback from buyers from every inspection, always prepared you for the next step in the process, and did the little extras like bringing treats for our kids. On auction day we had several buyers and we achieved a result better than we hoped for, and I know that was a result of Karen’s great work. As a result it is my great pleasure to recommend Karen.  (Adrienne Cochrane)

Thank you Karen for the exemplary service you provided in the recent sale of our home. You explained the whole process clearly and keep it as simple and stress free as possible. The feedback throughout the campaign was clear and thorough and we felt very much a part of each stage.  (Kevin and Andrew Dineen)

Karen is an absolute professional. We were most impressed when we first met her. It became clear that she was incredibly knowledgeable about the local area and was only too willing to assist us to find the right place. We did meet with some other agents to discuss selling our home, however, Karen made us feel at ease with the whole process. She was a clear winner for us. We had also seen her in action at a couple of auctions and her strategy got amazing crowds and excellent results for the vendors. It was no different with our auction – we were amazed with the fantastic result we got. We couldn’t recommend Karen highly enough. With our parents looking to sell their houses in the coming years we will be recommending her strongly to them. Great job Karen!  (Andrew and Yvette Cassidy)

Karen was very professional in her approach to selling my mums house. Her knowledge of the area is second to none. The communication we had was excellent and was done on a regular basis. The best result was achieved by all the hard work she did in marketing the home. I would have no hesitation in recommending her to other people that may be contemplating selling their home.  (Karen Reid)

From the moment Karen first entered our home, we knew she was going to be the best choice to sell our home of 25 years. She gave us the impression that she genuinely liked our property and that gave us the confidence to go forward with Karen. Her advice to run a short campaign and go to auction proved to be the right choice and the final outcome was better than we anticipated. At all times, Karen was charming and helpful, so we would have no hesitation in recommending her. Well done Karen.  (Bob and Mary Hetherington)

When we first met Karen, we realised that we could place our trust in getting her to assist with selling our home, and we were right. During the process she took time to listen to our requirements and provided us with very valuable feedback, which was much appreciated. She always had the time to listen. Karen handled the sale of our property with a great degree of professionalism. A very big THANK YOU for achieving a great result.  (Joe & Bridgette Carvalho)

Karen is very professional and takes time to get to know needs of all parties involved. She adds extra touches to make the experience a happier one.  (Julie Caton)

We engaged several agents before deciding to use Karen to sell our property. Right from the start of discussing the sale of our property to the actual sale Karen was very professional and delivered what she promised!! Id have no hesitation what so ever recommending her servides.  (Ross and Emmy Zontanos)

Karen has exceptional communication skills, and has very accomodating to discuss and show potential buyers my property . She was organised and kept me informed in every step of the selling process , making it an easier process . My property sold above reserve, thanks to her hard work rounding up multiple buyers . thank you Karen.  (Wendy Hartnett)

I knew from the moment Karen came into my home that she was the agent I needed to help me. No other agent put me at ease like Karen did. She arranged everything speedily whilst keeping in contact. The house went on the internet Thursday and the first open was Saturday. The house was sold by Monday and Karen never stopped working right through a holiday weekend. I am delighted with the result and I would certainly recommend Karen to all my friends & family. It has been a real pleasure having her for my agent.  (Bernadette McLean)

Karen was recommended by our son and this was the best advice possible. She was very easy to deal with and made sure we understood everything to do with selling our house. Her work effort is outstanding.  (Janet Onley)

It was an easy choice to have Karen as my agent. I interviewed 5 other agents, and Karen’s professionalism, knowledge of the market, and general approach made me comfortable in my decision. She made us confident in that she was doing her utmost to achieve the best result for us. When it came to auction night, Karen made us feel really at ease. The result Karen got for us on the night was beyond our wildest dreams. I know this was from all the hours Karen put in in selling our house. I can not recommend Karen enough. Infact I have already past on her details to my neighbour who is also about to put their house on the market.  (Johnny and Rachel Torchia)

I found Karen to be a breath of fresh air, after 12 months of house hunting Karen was the first agent to give honest answers and advice. Karen will help you.  (Cameron)

Karen sold my mother inlaws property in a couple of weeks. We were happy with the price we got & she worked hard for it. She was very flexible & responded very quickly when we needed questions answered. I would recommend Karen to anyone thinking of selling.  (Mick Morel)

My family is very thankful to have had Karen Chernishov representing the sale of our property. We received an amazing result. Karen was dedicated, hard working, always available, knowledgeable, supportive and provided a ‘warm touch’ to the whole experience. We are very grateful and strongly recommend her as an agent.  (K. McDonald)

I would like to thank Karen for her excellent service over the sale of my property in Springvale South. Your experience and knowledge of the area truly shows through in all aspects of your work.Your guidance and honest advice made the whole daunting process less stressful for me in what has otherwise been quite a stressful year. Your professional yet down to earth assistance throughout was greatly appreciated. The photography excelled and your friendly helpful manner overall is a credit to the profession. I truly will highly recommend Karen. I find her to be very honest, friendly and awesome communications what you see is what you get with Karen. From the onset I had confidence I was in the right hands and have no hesitation in recommending yourself and your dedicated sales and administration team to others who value professionalism, honesty and integrity. Thank you so much Karen for all your help. One last thing thanking you also for helping me and my girls find our dream home. You are truly a SUPER AGENT. (Nicole. N)

Very professional approach, east to communicate with , I have been to a few of Karens listings, should be made prime minister thanks very much Karen.  (Louis. G)

I found Karen to be knowledgeable in the market, well presented, polite and patient. She is one of the rare sales agents who can multitask in many areas and provide instant answers and advice when required. I have no doubt in my experience she is one of the rare people who can service this market efficiently. There are many agents out there but none at the level as her. Very rare find indeed!  (Rob Rohringer)

I found throughout the selling experience of my property Karen to be very professional. Karen displayed excellent interpersonal skills in her communication at all times and took the time to listen, understand and cater to requests. I was provided with sound expertise advice in the selling process, auction process, knowledge about the area and the buyers which enabled a strategic winning business partnership to form. Throughout the campaign Karen invested good time in keeping me informed across all aspects of activities taking place and ongoing progress updates. All communication from Karen was transparent and well detailed. One of the most important qualities I would note about Karen was her can-do positive attitude and that no request was too hard or not important. I am pleased throughout the process that I took on board the advice, suggestions and feedback which Karen provided because in the end this resulted with excellent success on auction day and the sale of the property.  (Mauro P.)

Karen is a wealth of knowledge in the field of real estate and was able to provide us with all the necessary advice and information to obtain the maximum amount when selling our property. Karen was always contactable and provided us with up to date data on the marketing campaign for our house. Her strategies were well thought out and left no stone unturned. Although we didn’t have huge numbers to our opens, Karen’s hard work, reassurance and persistence paid off on the day. Karen was friendly, professional and always went above and beyond our expectations to ensure that we were comfortable with the auction process.  (Rob and Suzie)

This is the first time in my life that I have written any sort of review about anything or anyone positive or negative, as it is not in my nature to do so. However, with regards to Karen I feel that the those in an authoritative position over her must be informed on her performance with my wife and I.  I have certainly dealt with a numerous amount of Real Estate agents throughout my acquisition of my properties and unfortunately with all them the experience is very mediocre. I have always felt that the agents have been dishonest, unfriendly and to be quite honest arrogant and rude! Karen, however, has been the most amazing real estate agent I have ever come into contact with. My wife and I are so much in love with her that we both feel inclined to only buy a house off Karen, and I really hope that this is how it turns out (obviously I will not miss out on a fantastic property because it is not listed with Karen, but believe me when I tell you that even that thought has crossed our minds). She is refreshingly and surprisingly friendly. There is honesty about her that I seldom find in other human beings let alone other real estate agents! This lovely lady must be the most valued asset you have working for you as I have come across other Real Estate Agents and not one them even come within reach of Karen. I for one have decided that Karen will be the only real estate agent I ever use to sell a property so long as she is still working in this field.  I am currently looking for a property and have been to two of Karen’s auctions which I unfortunately missed out on. I am telling you this Damian so you have an understanding of where I am coming from with this review – the fact that I have not even purchased a property off Karen (yet) and have also missed out on properties that both my wife and I were very keen on, however I still need to commend and praise her for her excellent professionalism and beautiful rapport building skills. She is always prompt in getting back to me (always within 3 hours) and genuinely cares for both her purchases and vendors.  I myself have a degree in psychology a master’s in education, I currently work in soil and foundation engineering and with the telecommunication company Optus. I give you such information, humbly, so that you may understand and hopefully appreciate that I am well versed in the areas of customer service, understanding human behaviour and judgement of character and professionalism.  I hope you are appreciative of the remarkable individual you have working for you.  (Paul Aziz and Suzie Ibdraus) 

From Karen’s expert guidance on presenting our property, her professional marketing strategy and advertising of our property to her specialist knowledge of the housing market, we were delighted to have selected Karen as our agent. Karen kept us informed of the progress of our auction campaign at all times. We were over the moon with the tremendous auction result and have Karen to thank for achieving such a fantastic outcome for us. We can’t praise Karen enough for her hard work, honesty and dedication.  (Cheryl and Kevin Mizzi)

When you get a chance to know Karen, you will find that she is a valuable and a trustworthy person, which is hard to find in this world. She is always have time for you. All you need to do is ask. I know that I am in good hands when I have property related matters as well as other matters. :). She is a good friend & agent for keeps.  (Maggie Truong)

I would like to thank you for all the effort that you put into looking after my property over the last 10 months.  Your attention to making sure all problems encountered regarding the property, were handled promptly and efficiently, made my life that much easier knowing that I did not need to worry at all.  Regarding the final sale of Kaye Court, your actions as an estate agent, was exemplary, and professional to a standard that in all my dealings with estate agents I have never encountered.  Your Company and yourself should take a Bow.  Best regards for your future,  One fully satisfied client.   (Jeff Radlow)

Karen was extremely patient with us and efficient.  She was also determined to sell our house according to our needs and achieved a good result.  Very professional.  (Kamal and Johaina Mahmoud)

Karen is a very professional person who has great marketing skills and people skills and able to combine both to maximise results.  (John and Christine Ware)

For us selling a house for the first time was quiet daunting and scary. Karen was there every step of the way in the end made it easier to cope with. Karen is a excellent agent very and knowledgable. Was there every step even when the house was sold the extra care taken on her behalf was fantastic Id highly recommend her to anyone I know. Thanks for all the support….  (Anthea Allsep)

Karen was an excellent agent in selling my property. She was warm and friendly and a clear communicator. Karen kept me informed throughout the selling process and was able to secure a price that was satisfactory to me and at market price. She was excellent in dealing with tricky buyers!  (R. Biddle)

Very professional and hard working individual. I have bought and sold many properties and as a rule I don’t like agents but Karen is one out of the box. She excelled in the sale of my property .I congratulate her on her professionalism.  (Peter Walton)

I have found Karen to be helpful, pleasant and professional to deal with.  I have been confident throughout the sale of my property, thanks to Karen.  (Kad Tunc)

Karen made this whole experience so easy!  I can’t thank you enough for all of your help, advice, (patience!) and friendship this year.  I love my new home and thank you for making that dream a reality.  (Tracey Ellis)

Karen worked above and beyond our expectations with her service, flexibility with time and approach to the sale.  She had great experience and insight without ‘overselling’ or being pushy.  Her manner is always professional but personalised.  She was fantastic!  (Carmel Hart)

I couldn’t be happier in my decision to use Karen Chernishov to sell my home recently.  Karen was an absolute pleasure to deal with throughout the entire process and consistently went above and beyond expectations in an effort to make things simpler for me and to meet my objectives.  I was absolutely thrilled with the outcome of my auction and I have no doubt that things could have been very different if it weren’t for Karen… with her extensive experience, commitment to the task and can-do attitude, I would not hesitate to recommend her to prospective clients.    (Maree Trevenen)

As a buyer, we understood that we were not necessarily an agent’s first priority. But after dealing with Karen, we felt like she was making it her mission to find us a home. We could not fault Karen’s service as she was accessible at every step. We believe that Karen sets a fantastic example as to what a real estate agent should be. A big thanks to Karen and her team.  (Benn and Caroline Weston.)

Karen, you have been such a pleasure to deal with and I thank you for all your effort in bringing the buyers to us.  After what I went through with “Other Agent”, just your effort, demeanour and touch on the whole matter has restored faith in me for the industry! I would definitely recommend you to anybody selling their home.  (En-Lai Chan)

Karen was extremely professional in her approach, understood my needs and went far and beyond to settle the sale of my house with minimal or no fuss. With her extensive experience in sales,  she presented well to me and my family and I cannot be more grateful to her in making the transition so smooth and with ease.  As my first experience with a real estate agent, I would recommend Karen Chernishov to any person thinking about selling their home. Karen showed a caring and considerate attitude, while still presenting with knowledge, integrity and professionalism.  I would like to take this opportunity to thank Karen for all the ‘behind the scene’ work that she has done and thank her for selling my family home in a timely manner. I wish her luck in her future endeavours and hope that she keeps up the good work.  (Chris Smith)

Our agent was Karen Chernishov, who handled our original brief with total professionalism and was at all times, most helpful with any query we raised.  The brief we presented was to downsize, finding a property we liked in an area we were comfortable with and still have some funds in our pocket at the end.  Karen achieved all that we had asked for, with no fuss and nothing being too much trouble.  She certainly altered our view of real estate agents and we would have no hesitation in recommending her to any of our friends.  Having lived in our current address for the past 42 years, we certainly were not experienced in this area, but Karen went out of her way to make it simple.  Again, we thank Karen very much for all she did.  (Ron and Margaret Dorner)

The purpose of this letter, is to give insight into my experience of selling my residential property under the management of Karen Chernishov.  When my property was first put on the market, the agent who I had been dealing with at the time, was in my opinion, highly under-skilled in selling property.  As a result of this, the property sat on the market for around six weeks and the result was less than satisfactory.  Our decision to hand the property over to Karen to manage was a brilliant one.  Karen’s professionalism and her outstanding ability to market the property (not just advertise it and hope for the best) for its strengths, resulted in a sale within 3 weeks and a price that was very satisfying.  I wouldn’t hesitate in recommending Karen to any vendor, as I have the responsibility of managing over a thousand commercial properties throughout Australia (for a well-known hamburger company) myself, and I know a good real estate person when I see one!    (Brett Tooley)

Many, many thanks for making our dreams come true and allowing us to reach a great mile stone in our family life.  Your wonderful smile and great care meant so much to our family. Thanks again and may God bless you and your family.  (Dalreen, Bahon and Family)

Karen, thank you for your part in this ‘intense’ process.  To date, I’m amazed at how simple the process has been.  That can only be attributed to having great people on the job. Thanks for all of your help!  (Paul and Daniela McCole)

I wish to convey a huge thanks to Karen Chernishov for the professionalism, consideration and expertise in marketing and selling our property.  We had approached Karen with some queries about 3 months prior to putting our house on the market.  Karen was more than happy to answer any questions and also put together a report of our property and the current market conditions for us.  At no time did we feel obliged to offer Karen the task of marketing our property.  When we finally decided to put the house on the market, we did choose Karen, and my wife and I could not be happier with our decision.  Karen was able to fit in with our busy schedules, as well as being considerate of the tenants residing at the property.  The property was expertly marketed my Karen who was also able to suggest appropriate changes as needed.  The house sold in less than two weeks at a very pleasing price.  I would definitely recommend Karen to any prospective vendor.  (Prevon Pereira)

We sold our property through Karen Chernishov.  We were very impressed with the level of professionalism, care, helpfulness and the genuine effort Karen made in managing the sale process from the outset.  Karen’s industrious approach to everything asked of her was commendable.  Karen ensured the advertising promoted the property to reflect its strengths and obtain the best price.  We have no hesitation in recommending Karen to any prospective vendor.  (Debra and Joe Howley)

I wish to congratulate Karen on the successful sale of my property.  I found Karen to be on the ball with goings on with my property, openings, customers interested etc.  She has always approached my questions and requests in a relaxed and professional manner.  (Mary McDowell)

Karen:  This is to say what a pleasure it was for me to have you as my agent to sell my unit.  You really acted in a way which was above my expectations.  Thanks for your ‘joy’ which made it worthwhile.  (Patricia Pittorino)

I wanted to thank you for everything that you have done for us.  Thank you for making something that was so difficult for us, easier.  Thank you so much.  (Kylie Barnes and Mark Stubbs)

Thank you so much for all you have done to help us secure our first home.  We love it so much and look forward to being part this area for many years to come. You were so honest and professional in your approach.  (Andrew Rattle and Tegan Pinkard)

Karen has provided us with honest, helpful and supportive advice throughout the entire selling process.  Karen has always returned our calls and been helpful with any questions that we may have had along the way.  No question was too hard and we were never made to feel as if we were taking up Karen’s time.  Without the support and confidence we had in Karen this experience would not have been as smooth or as easy at a time that was very hectic for us.  Karen understood out situation and we believe went out of her way to help us.  We would have no hesitation in recommending Karen to friends and family and would highly recommend her to future clients.  Your company is extremely lucky to have Karen as part of your team and working for you.  (Nina Adamo)

Karen Chernishov handled the sale of my house and I couldn’t be happier with the result.  I was selling at a time when the market was quite low and to make things more difficult I was living in the United Kingdom at the time.  I started by emailing four agents in the Mulgrave area.  From the replies, Karen stood out as really interested in handling the sale, the others seemed a bit off-handed and put no effort into the reply.  Karen and another agent visited the property where my daughter was living and even then Karen was the one who stood out – friendly but business like.  I decided to go with Karen, sometimes the initial feeling you get about a person is the way to go.  I have not regretted that decision in any way, my house sold quickly and considering the market at the time, I received a really good settlement price.  Her advice was invaluable as which was the best way to go about selling the house.  She would give several options with the good and bad points to each option and her recommendation.  Being so far away communication was not a problem and Karen kept me updated at all times, emailing me several times a week and when we needed to speak on the phone she made herself available.  The time difference meant this was usually well out of normal business hours for her.  I have no reservations in recommending Karen to anyone wishing to sell a property.  I know she will always go the extra mile to get the best available price as quickly as possible.  (Sue Duggan)

Karen Chernishov sold out house after my husband remembered a business card he had kept after a ‘door knock’ from Karen a few months earlier.  We would like to express what a warm, friendly, positive experience this has been for us under Karen’s caring, patient and professional dealings with us.  At such a daunting and stressful time, she gently helped and guided us through the whole procedure of selling our house, which was greatly appreciated.  We wish her every success in her future career – she deserves it and we will definitely be recommending Karen Chernishov to anyone we know who is thinking of selling their house.  (Susan and Eric Blight)

It was great to work with an agent who showed enthusiasm and a high level of helpfulness. Her follow ups were fantastic as was her professionalism from a simple question to a sale. Well done Karen.  I would definitely recommend you to potential vendors.(Con Kalimeris)

Of all the agents I have dealt with, Karen has been the most ‘user friendly’.  She was also helpful when I was looking to buy last year.  Karen has been an outstanding agent.  I would recommend Karen before any other agent.  (Robert Ferraro and Paulina Graciano) 

Would like to thank Karen for her assistance in this process.  Her service relating to this purchase has extended beyond the sale and we appreciate her help.  I would recommend Karen to people looking to sell their property.  (Adrienne Cochrane)

Karen was so helpful and the effort she put in to make sure a lot of potential buyers came to our house was incredible.  Her efforts paid off and the house was sold within a week.  I regard Karen as a friend and would recommend her to anyone needing a trustworthy and committed agent.  (Heather and Noel Macleod)

We have been delighted with the personal but professional service Karen Chernishov has afforded us during the sale of our home.  She spent a great deal of time explaining to us the intricacies of selling our home and the options we had available to us.  Her patience was commendable as both selling and purchasing a home was a new and stressful experience for us.  She certainly made it as easy as it was possible to be.  Keith and I would have no hesitation in referring her to future clients.  (Keith and Kay Leemon)

Words could not sufficiently describe the gratitude we felt in our heart for you in selling our home so quickly and within our expected price range in view of today’s economic climate.  Your professionalism, experience and humility is what impressed us the most.  Thank you so much.  (Johnny Tan)

 

Contact Karen Chernishov today to help you sell, buy, manage or invest in real estate or property in Melbourne, South East, Victoria, Australia +61408991855

 

 

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